Brand: Rush Custom Patches
Website: rushcustompatches.com

At Rush Custom Patches, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, request a quote, place an order, or communicate with our team. This Privacy Policy explains what information we may collect, how we use it, and the steps we take to protect it.

Information We Collect

When you place an order, request a quote, contact us, or interact with our website, we may collect information such as your name, email address, phone number, billing information, shipping address, order details, artwork files, and other information necessary to provide our services.

Payment information may be processed through secure third-party payment providers. We do not need to retain your full payment card information to fulfill your order.

How We Use Your Information

Information collected through our website may be used to:

• Process and fulfill orders
• Prepare and deliver custom patches
• Send order confirmations and status updates
• Provide customer support
• Respond to quote and product inquiries
• Process payments and prevent fraudulent transactions
• Improve our website, products, and customer experience
• Send promotional communications when you have opted in

Artwork & Customer-Provided Information

When you submit artwork, logos, photographs, text, or other files for a custom order, we use those materials only as reasonably necessary to review, prepare, manufacture, and fulfill your order.

You are responsible for ensuring that you have the appropriate rights or authorization to use any artwork, logos, trademarks, or other materials submitted to us.

Email Communications & Marketing

Rush Custom Patches does not sell or rent your personal information to third parties for their independent marketing purposes.

If you choose to receive promotional emails, we may send information about new products, special offers, promotions, and company updates.

Opting Out

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing emails. Transactional communications, such as order confirmations and shipping updates, may still be sent when necessary to complete your order.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember shopping-cart information, understand website usage, and improve your browsing experience.

Cookies may be used to:

• Maintain shopping-cart and session information
• Remember certain website preferences
• Understand website traffic and visitor behavior
• Improve website performance and functionality
• Support relevant advertising and marketing activities

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

Third-Party Services

We may use trusted third-party services for website analytics, advertising, payment processing, shipping, email communication, and other business functions. These providers may process limited information as necessary to provide their services.

Third-party services operate according to their own privacy policies and terms. We recommend reviewing those policies when appropriate.

SMS Notifications

Information Collection

If you voluntarily provide your mobile number and opt in to SMS communications, we may use your number to send order-related notifications, shipping updates, customer service messages, or promotional communications where permitted.

SMS Consent

By opting into SMS communications, you consent to receive automated text messages from Rush Custom Patches at the number you provided.

Opting Out of SMS

You may stop promotional or other eligible SMS messages at any time by replying STOP to a message or following the available unsubscribe instructions.

Message Frequency & Carrier Charges

• Message frequency may vary.
• Standard message and data rates may apply.
• Your mobile carrier may charge fees according to your plan.

SMS Privacy

We do not sell or rent your mobile number for third-party marketing. Information may be shared with service providers when reasonably necessary to operate our SMS communication services or when required by law.

Color Matching & Product Accuracy

We make reasonable efforts to reproduce colors as closely as possible to the approved artwork. However, digital screens, thread, fabric, PVC, printing materials, and production processes can produce differences in color appearance.

• Minor color differences may occur between digital artwork and the finished product.
• Monitor settings and screen calibration can affect how colors appear.
• Exact color matching may require specific color references and may involve an additional charge.

Monitor Disclaimer: Colors displayed on your screen may not perfectly represent the actual color of the finished physical product.

Data Security

We take reasonable measures to protect the personal information we collect against unauthorized access, alteration, disclosure, or misuse.

Our website and service providers may use industry-standard security technologies, including encrypted connections such as SSL/TLS, where appropriate.

While we take reasonable precautions to protect your information, no online transmission or electronic storage system can be guaranteed to be completely secure.

Sharing of Information

Rush Custom Patches does not sell your personal information. We may share limited information with trusted service providers when necessary to operate our business, including:

• Payment processors
• Shipping and delivery providers
• Website and hosting providers
• Email and SMS service providers
• Analytics and advertising providers

We may also disclose information when required by law, legal process, or to protect our rights, customers, website, or business.

Updating or Correcting Your Information

If you need to update, correct, or request information relating to your personal data, please contact us using the information below.

Email: info@rushcustompatches.com

We will make reasonable efforts to review and respond to legitimate privacy requests within a reasonable timeframe.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements, or business practices.

How We Handle Changes

• Updated versions will be published on this page.
• The effective or updated date may be revised when material changes are made.
• We encourage visitors to review this policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact Rush Custom Patches:

Rush Custom Patches values the trust of our customers and is committed to handling personal information responsibly and transparently.